To learn popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.
10+2 Duration: Recommended 56 hrs.(coaching)+self-study | Examinations: March, June, September, December
Overview of the travel, tourism and aviation industry
Global Distribution Systems (GDS) – Introduction
Land and Sea Transportation
Who is a travel consultant – requirements?
Creation of a PNR.
Travel document, passport and visa formalities
Air transport products and services
Electronic Booking Tools
Online check–in and airport departure procedures
Geography in travel planning
Introduction to airfares and ticketing
Customs, Immigration and baggage formalities
IATA rules and regulation of passenger transportation
Galileo Certification Course (GDS -CRS and Ticketing)
Have an excellent understanding of the mileage system pricing and know
how to interpret and read all GDS displays relevant to mileage system pricing.
Know how to identify and price different journey types (including Round-the-World journeys and journeys traveled in different classes)
Understand global indicators
Understand fare rules and air fare taxes
Be able to apply all minimum-fare rule checks
Know how and when to use side trips
Know how to add a manual fare to a GDS booking file
Be able to use the IATA/UFTAA Fare Formula to correctly price a journey
Know how to use GDS to issue tickets for manually-priced reservations
Know how to read each field of an ATB ticket
Know how to use the Lowest Combination Factor
Be able to construct and read a linear fare construction
Upon successful completion of the final exam, you will earn the IATA International GDS Fares and Ticketing Certificate with world-wide recognition
Students will be continually assessed during the period of the course followed by a final assessment. Upon completion of this course, students will be issued with a certificate of completion.
Basic knowledge of the relevant Global Distribution System, Galileo| Secondary/high school diploma | Good basic understanding of written English | Good mathematics Skills| Good understanding of world geography.